Mastering Circumstances

ERP implementations can lead you into seemingly insurmountable circumstances.  By mastering these circumstances, you can overcome any roadblock to success.  The truth is that when life gives you lemons, you make lemonade. The typical expectation of the ERP client is to set a go-live date and budget to meet at all costs. …

Employee Turnover

Coping with employee turnover is extremely difficult, but it’s an inescapable truth that all employers have to contend with.  Putting together a plan to hedge your losses will save many man hours and billable service costs to fill the gap of a missing employee.  Not all costs can be avoided, …

Owning Your Solution

There is a big difference between buying your solution, and owning your solution.  Many SMB ERP customers think of ERP solutions as …

Investment, Not Expense

Small businesses face daily life and death investment decisions.  A bad decision could result in the failure of the business whereas larger …

Why ERP Fails

Why does ERP fail?  Nearly every business depends on ERP to get business done on a day-to-day basis, and yet polls suggest …

Why Spend Money On ERP?

Why should you spend money on ERP?  If you’re looking to upgrade from a retail business software package like Quickbooks, you may …

Business Empathy

Empathy is the ability to recognize the emotions of a colleague and understand their motivations.  It is also, the most important trait …

Out Of The Box

My first meeting with the client is usually focused on the topic of “out of the box”.  “Out of the Box” typically …

Do I Need Add-Ons?

The use of add-ons or plug-ins is very common in the ERP world.  Typically, these add-ons are meant to serve a specific …

Time to Upgrade?

Upgrading your ERP software is not a push-button affair.  The process to complete an upgrade is pretty different depending on which software …